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Q: Where can I purchase your products off-line?
A: Our products are also available at retail stores or by phone. Place an order by telephone by calling 1-800-781-7529, Monday - Friday, from 9:00 AM to 5:00 PM (ET).
Q: Does Church & Dwight Co., Inc. test its products on animals?
A: We seek to use only materials already known to be safe, and we avoid animal testing whenever complete and satisfactory information exists to show that our products are safe. As a result of these policies, animal testing has become a last resort, and Church & Dwight has experienced considerable success avoiding such testing through this practice, especially on our Consumer Products.
Shipping Rates
If you have questions about our shipping costs, call customer service at 800-781-7529.
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| Shipping and Handling |
| UP TO |
STANDARD SHIPPING |
EXPEDITED |
| 3 pounds |
$4.99 |
$14.98 |
| 8 pounds |
$5.99 |
$15.98 |
| 12 pounds |
$6.99 |
$16.98 |
| 15 pounds |
$7.99 |
$17.98 |
| 18 pounds |
$8.99 |
$18.98 |
| 21 pounds |
$9.99 |
$19.98 |
| 30 pounds |
$12.99 |
$22.98 |
| 40 pounds |
$16.99 |
$26.98 |
| 60 pounds |
$22.99 |
$32.98 |
| 70 pounds |
$29.99 |
$39.98 |
| Over 70 pounds |
Call 800-781-7529 for Shipping Rates |
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| OxiClean Versatile Stain Removers |
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Q: What is OxiClean?
A: OxiClean is a Versatile Stain Remover in
a powder form that is activated when added to warm or hot water. Oxygen
is released and targets the stains, rather than the fabric, removing many
tough stains on clothing, carpet, and other water washable surfaces.
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Q: Why was the formula changed?
A: We’re always looking to enhance our
products to better serve our customers, and we saw this as an opportunity
for OxiClean to work even better on more types of stains such as greasy
stains, grass, and more.
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Q: What stains does it work better on?
A: The New Formulation works better on grass,
grease, and dirt stains.
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Q: Does OxiClean contain any detergents?
A: The formula contains non-ionic detergents. |
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Q: What is the PH?
A:
The PH is approximately 10.6 to 10.8.
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Q: Why does it have more suds?
A:
The new formula contains additional stain fighting ingredients that cause
suds to form.
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Q: What purpose do the suds have?
A:
The stain fighting ingredients that form suds in water will help remove
even more stains like grass and grease.
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Q: Can I still use it on my clothes, carpets, and
laundry etc?
A: New OxiClean can be used
on all the same surfaces and stains as Original OxiClean (and more!).
Please refer to product packaging for specific stain removal instructions.
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Q: What are the Blue Crystals/ What do they do?
A: The blue crystals in OxiClean are soil-dispersing agents
that help the soil disperse (spread out) in water. This helps remove soil
& stains more easily. |
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Q: Why are the blue crystals in the new Oxi?
A: Because they are soil dispersing agents (they help
spread out the dirt in water), which helps remove a broader range of stains.
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Q: Will the blue crystals dye my clothes/carpet etc?
A: No. The blue crystals are water-soluble and will
not create stains or dye clothes & carpet when properly dissolved. |
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Q: With the new formula, should I use less/more?
A: You can use the same amount as before; however,
you can use more product for even better results if you have an especially
tough stain. Please refer to product packaging for specific stain removal
instructions. |
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Q: What temperature water do I mix it with?
A: OxiClean works best in warm to hot water, however,
do not use boiling water.
Please read and follow clothing, carpet, or surface manufacturer’s
care instructions for appropriate water temperature. If the surface calls
for cool water, mix the solution in hot water, then allow solution to cool
to the correct temperature. |
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Q: Is it safe to use in septic systems?
A: Yes, when used according to directions. |
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Q: Does OxiClean contain Optical Brighteners?
A: No. |
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Q: Is OxiClean safe for the environment?
A: OxiClean is readily degradable in the environment,
when used as directed. OxiClean breaks down into oxygen and soda ash when
mixed with ordinary water and uses the tremendous cleaning power of oxygen
to remove stains. There are no toxic fumes. Like all cleaning products,
it is not to be ingested. |
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Q: Can I store OxiClean in a sealed container once
I have diluted it with water?
A: Once mixed solution should not be left in a sealed
container. It will continue to give off oxygen and the container may rupture
and cause injury. Dispose of all unused solution after 6 hours by pouring
into a drain or toilet. |
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Q: How long will OxiClean continue working after
I mix it with water?
A: The cleaning strength of OxiClean will remain active
for 6 hours after mixing. Dispose of unused solution after 6 hours by pouring
into a drain or toilet. |
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Q: What does OxiClean work best on?
A: OxiClean works wonders for organic stains like
wine, juice, coffee, food, pet messes and more. |
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Q: How do I use OxiClean in my laundry?
A: See . |
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Q: My washer instructions recommend that any laundry
additive be placed in the bleach dispenser. Can I add OxiClean crystals
this way?
A: OxiClean should not be mixed with Chlorine bleach
or household chemicals other than in the wash with your regular laundry
detergent. To fully optimize the stain removing abilities of OxiClean we
recommend adding to the wash water. |
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Q: How do I use in my front-loading washing machine?
A: There are different methods that will allow you
to use OxiClean powder in your front-loading washer. Please choose the
one that will work best for your machine. Be sure to follow the recommendations
of the machine’s manufacturer.
Method 1: Completely dissolve one ounce of OxiClean
in 16 ounces of hot tap water and add the mixture to the wash through
an external dispenser after the machine has started to agitate. This is
the best method to use if your machine will allow it.
Method 2.
If your machine is a brand that does not have an external dispenser, you
may mix one ounce of OxiClean with your powdered detergent.
Method 3. If you use a liquid detergent, you may
dissolve one ounce of OxiClean in 16 ounces of hot tap water and pour
the mixture into the bleach dispenser.
If you would prefer a liquid stain remover and laundry booster, you
might like to try our OxiClean Triple Stain Fighter, which is also an
excellent product.
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Q: Will OxiClean fade my colored clothing?
A: OxiClean is color safe. However, not all clothing
is colorfast. OxiClean is much less harsh on colored fabrics than other
laundry additives like chlorine bleach. Always remember to test for colorfastness
in an inconspicuous area before using the product. Remember, white actually
contains all colors and thus should be tested for colorfastness the same
as other colors. Think about what happens when white light passes through
a prism...it is broken into the colors of the rainbow. For best results,
add all powders to water before adding fabrics. |
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Q: Can I use OxiClean to remove dye transfer stains?
A: OxiClean is not designed to remove these types
of stains. |
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Q: Can I use OxiClean along with detergents that
contain bleach alternatives?
A: Yes. |
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Q: Can I use OxiClean to freshen my disposal?
A: Yes, please see Cleaning with OxiClean for instructions. |
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Q: What is the shelf life for OxiClean in dry form?
A: ThreeYears. |
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Q: My OxiClean powder is clumpy, is it still good?
A: Yes. |
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Q: I have white spots on my carpet after treating
stains with an OxiClean solution, what do I do?
A: When the product has not been properly rinsed,
a white residue can be left on the carpet. Please perform the following:
Mix ½ cup white vinegar in 1 cup water in a spray bottle, mix carpet
until damp and then agitate with fingers (do not scrub). Cover with a large
white terry towel and place a heavy object (non-dyed) on top of towel and
allow to dry for 24 hours. Vacuum when dry. |
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Q: Can I use OxiClean in my carpet-cleaning machine?
A: We suggest that you first contact the manufacturer
of your machine to see if the use of an oxygentated bleach is recommended
and for necessary precautions. |
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Q: Can I use OxiClean to clean the inside of my dishwasher?
A: Yes, Dissolve one scoop of OxiClean in one gallon
of hot water. Wipe down the inside of dishwasher and then run a rinse cycle
in the empty dishwasher. |
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Q: Can I clean my coffeemaker with OxiClean?
A: No. |
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Q: Can I clean my outside wood deck with OxiClean?
A: Unfinished wood decks can be cleaned OxiClean. |
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Q: Can I clean painted surfaces with OxiClean?
A: No. |
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Q: Can I clean my jewelry with OxiClean?
A: No. |
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Q: I have an in-home water softening system. Can
I still use OxiClean?
A: Yes, however, you may need to adjust the amount
used based on suds level. |
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Q: Can I use OxiClean to clean my pool or hot tub?
A: No. |
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Q: Can I use OxiClean in place of chlorine bleach
to treat my pool or hot tub?
A: No. |
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Q: Can I use OxiClean on rubber surfaces?
A: We suggest you contact the manufacturer of your
rubber surfaces for cleaning recommendations. Manufacturers normally have
very specific cleaning directions. |
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Q: Will OxiClean hurt my outside plants?
A: No, but it is always best to thoroughly rinse areas
with clear water where OxiClean came in contact with plants, to wash away
any residual product. |
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| OxiClean Laundry Stain Remover |
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Q: Is the product safe for colors?
A: Yes, it is color safe. However, not all clothing
is colorfast. OxiClean Laundry Stain Remover is much less harsh on colored
fabrics than other laundry additives like chlorine bleach. Always remember
to test for colorfastness in an inconspicuous area before using the product.
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Q: Does OxiClean Laundry Stain Remover have Optical
Brighteners in it?
A: No. |
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Q: Can I use OxiClean Laundry Stain Remover to remove
stains on my carpets?
A: We recommend the product be used for laundry only,
please see our OxiClean Carpet Spot and Stain Remover and OxiClean Instant
Spot and Stain Remover. |
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Q: Can I use OxiClean Laundry Stain Remover on wool
or silk items?
A: No. |
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Q: Can I just spray the stain and then leave until
I wash again?
A: Recommended time for spot treating the stain is
a maximum of 5 minutes before rinsing and washing the item. |
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| OxiClean Triple Power Stain Fighter |
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Q: Does OxiClean Triple Power Stain Fighter have
Optical Brighteners in it?
A: Yes. |
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Q: Is the product safe for colors?
A: Yes, it is color safe. However, not all clothing
is colorfast. OxiClean Triple Power Stain Fighter is much less harsh on
colored fabrics than other laundry additives like chlorine bleach. Always
remember to test for colorfastness in an inconspicuous area before using
the product. Remember, white actually contains all colors and thus should
be tested for colorfastness the same as other colors. Think about what happens
when white light passes through a prism...it is broken into the colors of
the rainbow. For optimal results, please read the label directions thoroughly. |
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Q: Can I use it to spot treat stains?
A: Yes. |
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Q: Can I use it in my high efficiency front-loading
washer?
A: Yes. You may need to adjust the amount used, due
to the sudsing action of the product. |
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Q: Can I use OxiClean Triple Power Stain Fighter
on wool or silk items?
A: OxiClean Triple Power Stain Fighter is not recommended
for khaki, fluorescent clothing, all silk, wool, or dry-clean-only fabrics.
When in doubt, read the garment manufacturer’s instructions and test
in an inconspicuous area before using. |
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| OxiClean Carpet Spot and Stain Remover |
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Q: What type of stains will the product remove?
A: Wine, dirt, coffee, pet stains, greasy foods and
even some set-in stains. |
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Q: Do I need to rinse after spot treating stains
on my carpet?
A: No, however, the treated area should always be
blotted with a clean white towel. If there is some remaining stain you can
blot with a damp clean white towel and vacuum when dry. |
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Q: Can I use the product on wool carpets?
A: OxiClean Carpet Spot and Stain Remover can be used
on water washable wool carpets. We suggest you contact the manufacturer
of your carpet to see if the use of an oxygenated bleach is recommended
and then perform a spot test in an inconspicuous area and leave for at least
24 hours to ensure compatibility. |
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| OxiClean Carpet Instant Spot and Stain
Remover |
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Q: Can I use the product on wool carpets?
A: No, OxiClean Instant Carpet Spot and Stain Remover
should not be used on wool or other natural fibers (Such as: Bamboo; Hemp;
Jute; Sisal Etc). |
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Q: Do I need to rinse after spot treating stains
on my carpet?
A: No, however, the treated area should always be
blotted with a clean white towel. |
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| OxiClean Baby Stain Soaker |
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Q: Does this product contain any detergents?
A: OxiClean Baby Stain Soaker is 100% fragrance, chlorine,
detergent and dye free. |
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Q: What types of the stains does it work best on?
A: Works on tough stains like formula, diaper leakage,
jelly, baby food, juice and more. |
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Q: Is OxiClean Baby Stain Soaker Septic Safe?
A: Yes. |
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Q: Is the product safe for colors?
A: Yes, it is color safe. However, not all clothing
is colorfast. OxiClean Baby Stain Soaker is much less harsh on colored fabrics
than other laundry additives like chlorine bleach. Always remember to test
for colorfastness in an inconspicuous area before using the product. Remember,
white actually contains all colors and thus should be tested for colorfastness
the same as other colors. Think about what happens when white light passes
through a prism...it is broken into the colors of the rainbow. For optimal
results, please read the label directions thoroughly. |
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| OxiClean Baby Stain Remover |
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Q: Does this product contain any detergents?
A: Yes, however OxiClean Baby Stain Remover does not
contain any harsh detergents and is 100% fragrance, chlorine, and dye free. |
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Q: What types of stains does it work best on?
A: Works on tough stain like formula, diaper leakage,
jelly, baby food, juice and more. |
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Q: Is the product safe for colors?
A: Yes, it is color safe. However, not all clothing
is colorfast. OxiClean Baby Stain Soaker is much safer for colored fabrics
than other laundry additives like chlorine bleach. Always remember to test
for colorfastness in an inconspicuous area before using the product. Remember,
white actually contains all colors and thus should be tested for colorfastness
the same as other colors. Think about what happens when white light passes
through a prism...it is broken into the colors of the rainbow. For optimal
results, please read the label directions thoroughly. |
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| OxiClean Free |
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Q: Is OxiClean Free Septic Safe?
A: Yes. |
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Q: Why is OxiClean Free different from OxiClean Versatile?
A: The product is free of dyes, fragrances and harsh
detergents and is also chlorine bleach free the same as OxiClean Versatile. |
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Q: Do I use OxiClean Free in the same way as OxiClean
Versatile?
A: Yes, it is activated when added to warm or hot
water. Oxygen is released, and targets the stains, rather than the fabric,
removing many tough stains on clothing, carpet, and other water washable
surfaces. |
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Q: Can I still use it on my clothes, carpets, and
laundry etc?
A: OxiClean Free can be used on all the same surfaces
and stains as OxiClean.
Please refer to product packaging for specific stain removal instructions. |
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| OxiClean Miracle Foam |
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Q: Is OxiClean Miracle Foam Septic Safe?
A: Yes. |
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Q: Can I use OxiClean Miracle Foam to remove stains
from clothing?
A: No, Miracle Foam is formulated for use on hard
surfaces only. |
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Q: Can I use cold water with Miracle Foam?
A: Warm to hot water is recommended for optimal results. |
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